Box Office Information
Ticketmaster is the ticketing service provider for the KeyArena. The main box office is located on the West Plaza off of 1st Avenue by the Team Store. Tickets for KeyArena events can be purchased WITHOUT TICKET SERVICE FEES at the Box Office.
*Tickets purchased at the Box Office are subject to a facility surcharge.
Box Office Hours:
Monday through Saturday, 10 am - 6 pm
Ticketmaster outlet on the west plaza of KeyArena. On the day of events the Main Box Office on the East side of KeyArena open two hours prior to showtime.
General Box Office Information:
1-800-745-3000 or www.ticketmaster.com. NO ticket fees for KeyArena events at the Box Office.
No ticket fees charged at Box Office for KeyArena events.
Buyer Beware - Important Information Regarding Purchasing Tickets
ALWAYS start your ticket purchase process from www.KeyArena.com then follow the links. KeyArena’s official ticket provider is Ticketmaster. Don’t be fooled! Many “secondary” ticket companies or “brokers” look official and lead you to believe they are the official site for purchasing tickets.
KNOW that authorized print-at-home tickets will NEVER be mailed, faxed, or couriered (FedEx, UPS, etc…) to you. Authorized print-at-home tickets will ALWAYS be sent to you via email from Ticketmaster.
KNOW that if you do purchase a ticket from an unofficial source, KeyArena and Ticketmaster are not liable or responsible in any fashion if: your tickets are counterfeit/invalid, you are not admitted to the venue, you overpaid for the tickets, or if you failed to receive any of the promised items/upgrades with the tickets.
All tickets for KeyArena events are sold through Ticketmaster outlets, including the KeyArena Box Office, toll free at 1-800-745-3000, or online at www.ticketmaster.com.